This acronym stands for Valve Anti-Cheat System. If you have a VAC ban on a game, you can no longer get your money back.You have more than 2 hours played on a game or it’s been more than 14 days since you purchased it.Reasons Your Steam Refund May Be Ineligible Despite that, people on Reddit have frequently mentioned their requests being approved within a few hours. This doesn’t confirm have long it takes for them to approve a request, however. How Long Do Steam Refunds Take?Īccording to Valve, approved refunds take up to seven days to appear in your account. This leads to another Valve employee taking a look at your request. If your request is denied, you can try to contest the decision by filing another request. All you can do now is wait for a follow-up response from Valve, the company that owns Steam. This simply lets you know that your request has been received. Once you’re done following the above steps, you’ll receive a confirmation email. Click the “Submit Request” button to send your request through.Valve has a statement regarding this, “We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.” One common reason not included here is refunding a game if it goes on sale right after you purchased it. While this may not be required, it may play help you get your refund. You can choose one under the dropdown menu and enter some notes here. After picking a method, a new form will appear asking for a reason why you’re refunding.These will appear under the dropdown menu, “Choose refund method…” Refunding to your Steam Wallet will give you credit on Steam exclusively. You can have the purchase refunded to your Steam Wallet or whatever purchase method was originally used. A new form will appear on the same page asking you to pick your refund method.After doing so, you may need to click “I’d like to request a refund”.As long as the purchase is eligible for a refund, there will be a button saying, “I would like a refund.” Similarly phrased responses may appear instead.After clicking “Purchases”, search for the purchase you’d like to refund.Now click the “Purchases” button where you’ll see everything you’ve bought or sold.Then, head to the Steam Support page here where you can pick a game you’d like to refund.First, you’ll need to sign into your Steam account on the Steam website.Follow these steps to refund your purchase without a hassle: Images used in the steps below are via Valve. But, it’s easy to have no idea how to do it if you haven’t done it before. How to Refund Games on Steam in 2023Īs long as what you’re trying to refund through Steam is eligible, the process isn’t too complicated. According to Valve, they’ll notify you if the purchase is refundable before you put it through. If you make an in-game purchase through Steam for a game not developed by Valve, it’s up to the developer of that game how they handle refunds. Continue reading our guide below to learn how to refund games on Steam.ĭisclaimer: In-game purchases/microtransactions follow different rules. This is especially useful when a game has a launcher that takes up some of that time updating. However, this isn’t a deadset rule which means there is some flexibility. The two main requirements for refunding a game on Steam are that you file a request within 14 days of buying it and have under 2 hours played. If you’re playing a game on Steam and for whatever reason regret buying it, this guide is for you.
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